Terms of Service

1Introduction and Acceptance

Welcome to Church's Chicken. These Terms of Service ("Terms") govern your use of our website, mobile applications, services, and any content, functionality, and services offered on or through our platforms (collectively, the "Services").

By accessing or using our Services, you agree to be bound by these Terms. If you disagree with any part of these Terms, then you may not access the Services.

1.1 Eligibility Requirements

To use our Services, you must:

• Be at least 13 years of age (or the minimum age required in your jurisdiction)
• Have the legal capacity to enter into binding agreements
• Provide accurate and complete information when creating an account
• Comply with all applicable laws and regulations in your jurisdiction

1.2 Account Responsibility

If you create an account with us, you are responsible for safeguarding your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use of your account.

1.3 Updates to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of the Services after such changes constitutes acceptance of the new Terms.

2Definitions

For the purposes of these Terms, the following definitions apply:

• "We," "Us," "Our," or "Company" refers to Church's Chicken and its affiliates, subsidiaries, and related entities.
• "You," "Your," or "User" refers to any individual or entity accessing or using our Services.
• "Services" includes our website (churchschicken.live), mobile applications, food ordering and delivery services, and any related services.
• "Content" refers to all text, images, videos, audio, graphics, and other materials available through our Services.
• "Website" refers to our website located at churchschicken.live and any associated domains or subdomains.
• "Products" refers to food items, beverages, and merchandise offered through our Services.
• "Order" refers to your request to purchase Products through our Services.

3Use of Services

3.1 Permitted Use

You may use our Services for legitimate personal, non-commercial purposes in accordance with these Terms. Permitted uses include:

• Browsing our menu and restaurant information
• Placing orders for food and beverages
• Creating user accounts and managing your preferences
• Participating in loyalty programs and promotions
• Providing reviews and feedback about our Products
• Accessing nutritional and allergen information

3.2 Prohibited Use

You agree not to use our Services for any unlawful purpose or in any way that could harm, disable, overburden, or impair our Services. Prohibited activities include, but are not limited to:

• Violating any applicable federal, state, local, or international laws or regulations
• Transmitting or procuring the sending of any advertising or promotional material without our prior written consent
• Impersonating or attempting to impersonate the Company, employees, other users, or any other person or entity
• Engaging in any conduct that restricts or inhibits anyone's use or enjoyment of the Services
• Using the Services in any manner that could disable, overburden, damage, or impair the site
• Attempting to gain unauthorized access to any portion or feature of the Services
• Interfering with or disrupting the Services or servers or networks connected to the Services
• Using any robot, spider, or other automatic device to access the Services
• Introducing any viruses, trojan horses, worms, logic bombs, or other material that is malicious
• Collecting or harvesting any personally identifiable information from the Services

4User Accounts

4.1 Registration Requirements

To access certain features of our Services, you may be required to create an account. When creating an account, you must:

• Provide accurate, current, and complete information
• Maintain and promptly update your account information
• Choose a secure password and keep it confidential
• Accept responsibility for all activities under your account

4.2 Account Security

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to immediately notify us of any unauthorized use of your account or any other breach of security.

4.3 One Account Per Person

Each person may maintain only one account. Creating multiple accounts may result in termination of all associated accounts.

4.4 Account Termination

We reserve the right to suspend or terminate your account at any time for any reason, including violation of these Terms. You may also terminate your account at any time by contacting our customer service.

5Products and Services

5.1 Product Descriptions and Availability

We strive to provide accurate descriptions of our Products, including ingredients, nutritional information, and allergen details. However:

• Product availability may vary by location and time
• We reserve the right to modify menu items and pricing without notice
• Seasonal items may have limited availability
• Nutritional information is approximate and may vary based on preparation

5.2 Food Safety and Allergen Information

5.3 Pricing and Payment Terms

All prices are subject to change without notice. Pricing includes applicable taxes where required by law. We accept various payment methods including:

• Credit and debit cards
• Digital payment platforms
• Gift cards and promotional codes
• Cash (for in-store purchases)

5.4 Order Acceptance and Cancellation

Order acceptance and cancellation policies:

• Orders are subject to acceptance and availability
• We reserve the right to refuse any order at our discretion
• Orders may be cancelled up to 5 minutes after placement
• Cancellation after food preparation has begun may not be possible
• Refunds for cancelled orders will be processed within 3-5 business days

5.5 Delivery Terms and Timing

5.6 Food Quality Guarantee

We guarantee the freshness and quality of our food. If you are not satisfied with your order, please contact us within 2 hours of delivery for resolution. We may offer replacement, refund, or store credit at our discretion.

5.7 Returns and Refunds

For detailed information about returns and refunds, please refer to our Refund Policy.

6Intellectual Property

6.1 Our Ownership

The Services and their original content, features, and functionality are owned by Church's Chicken and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 Limited License to Users

We grant you a limited, non-exclusive, non-transferable license to access and use the Services for personal, non-commercial purposes, subject to these Terms.

6.3 User Content License

By submitting content to our Services (reviews, photos, comments), you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display such content in connection with our business operations.

6.4 Copyright Infringement

We respect intellectual property rights. If you believe your copyrighted work has been copied in a way that constitutes copyright infringement, please contact us with detailed information.

7User Content

7.1 Responsibility for Your Content

You are solely responsible for any content you submit, post, or transmit through our Services. This includes reviews, photos, comments, and any other user-generated content.

7.2 License Grant

By submitting content, you grant Church's Chicken a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, translate, and distribute such content.

7.3 Prohibited Content

User content must not:

• Be defamatory, obscene, or offensive
• Violate any person's privacy or publicity rights
• Infringe on intellectual property rights
• Contain false or misleading information
• Promote illegal activities
• Contain spam or commercial solicitations

7.4 Content Removal

We reserve the right to remove any user content that violates these Terms or is otherwise objectionable, without prior notice.

8Disclaimers

8.1 Service Provision "As Is"

The Services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement.

8.2 No Warranty of Uninterrupted Service

We do not warrant that the Services will be uninterrupted, secure, or error-free, or that defects will be corrected. Technical issues may occur from time to time.

8.3 Third-Party Content Disclaimer

Our Services may contain links to third-party websites or content. We are not responsible for the accuracy, content, or practices of such third parties.

8.4 Professional Advice Disclaimer

Any nutritional information provided is for general informational purposes only and should not be considered professional dietary or medical advice. Consult healthcare professionals for specific dietary needs.

9Limitation of Liability

9.1 Maximum Liability Limits

To the fullest extent permitted by applicable law, Church's Chicken's total liability for any claims arising from or relating to the Services shall not exceed the amount you paid us in the twelve months preceding the claim.

9.2 Excluded Damages

In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

• Lost profits or revenue
• Loss of data or business interruption
• Personal injury (except where prohibited by law)
• Emotional distress
• Loss of opportunity

9.3 Food-Related Incidents

9.4 Jurisdictional Variations

Some jurisdictions do not allow limitations on implied warranties or limitation of liability for incidental or consequential damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

10Indemnification

10.1 User Indemnification

You agree to defend, indemnify, and hold harmless Church's Chicken, its affiliates, officers, directors, employees, and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees arising out of or relating to:

• Your violation of these Terms
• Your use of the Services
• Your violation of any rights of another party
• Your user content

10.2 Defense and Settlement Rights

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with our defense of such claims.

11Third-Party Links and Services

11.1 No Responsibility for Third Parties

Our Services may contain links to third-party websites, services, or applications. We are not responsible for the content, privacy policies, or practices of such third parties.

11.2 Third-Party Terms Apply

Your use of third-party services is governed by their respective terms and conditions and privacy policies.

11.3 No Endorsement

The inclusion of links to third-party sites does not constitute an endorsement of such sites or their content.

12Termination

12.1 Company Right to Terminate

We may terminate or suspend your access to the Services immediately, without prior notice, for any reason, including breach of these Terms.

12.2 User Right to Terminate

You may terminate your account at any time by contacting our customer service or using account deletion features in our Services.

12.3 Effect of Termination

Upon termination:

• Your right to use the Services ceases immediately
• We may delete your account and data
• Outstanding orders may be cancelled
• Certain provisions of these Terms will survive termination

12.4 Survival of Provisions

The following provisions will survive termination: intellectual property, user content licenses, disclaimers, limitation of liability, indemnification, and governing law.

13Governing Law and Disputes

13.1 Applicable Law

These Terms shall be governed by and construed in accordance with the laws of Texas, United States, without regard to its conflict of law provisions.

13.2 Dispute Resolution Process

For any disputes arising from these Terms or the Services:

1. Contact our customer service for informal resolution
2. If unresolved, disputes may be subject to binding arbitration
3. Arbitration will be conducted under the rules of the American Arbitration Association

13.3 Class Action Waiver

You agree to resolve disputes individually and waive any right to participate in class-action lawsuits or class-wide arbitration.

13.4 Jurisdiction and Venue

Any legal action or proceeding shall be brought exclusively in the federal or state courts located in Harris County, Texas, and you consent to the jurisdiction of such courts.

14Changes to Terms

14.1 Right to Modify

We reserve the right to modify these Terms at any time at our sole discretion. Changes may be necessary due to legal requirements, business needs, or service improvements.

14.2 Notification of Changes

We will notify you of material changes by:

• Posting updated Terms on our website
• Sending email notifications to registered users
• Displaying notices in our mobile applications
• Posting announcements on our social media channels

14.3 Continued Use Equals Acceptance

Your continued use of the Services after changes to these Terms constitutes acceptance of the new Terms. If you do not agree to the changes, you must stop using the Services.

14.4 Review Responsibility

It is your responsibility to review these Terms periodically for changes. We recommend checking for updates monthly.

15General Provisions

15.1 Entire Agreement

These Terms, together with our Privacy Policy and any additional terms applicable to specific services, constitute the entire agreement between you and Church's Chicken.

15.2 Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions will continue in full force and effect.

15.3 Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other provision.

15.4 Assignment

We may assign these Terms and our rights and obligations without your consent. You may not assign your rights or obligations under these Terms without our written consent.

15.5 Force Majeure

We will not be liable for any failure to perform our obligations due to circumstances beyond our reasonable control, including natural disasters, government actions, or pandemic-related restrictions.

15.6 Headings

The headings in these Terms are for convenience only and do not affect the interpretation of the Terms.